Information Security

Information Security Policy

All of us at the Smart Vision Business Center, Ricoh Futures BU, Ricoh Company, Ltd., believe that our mission is to contribute to society while responding the expectations of all our stakeholders, including our customers, business partners, employees, and their family members, through the provision of RICOH360.

As part of our organization's business activities, we extensively utilize information assets containing personal information entrusted to us by our customers. We recognize that protecting these information assets is of utmost importance when managing them in order to meet the expectations of all stakeholders.

Therefore, we hereby declare our commitment to creating an Information Security Policy, establishing, and operating an Information Security Management System (ISMS) based on this policy, and work continuously to improve our practices across the organization in response to changes in the environment surrounding this organization.

Furthermore, our organization has identified the following security goals and will effectively implement measures to achieve them:
  • Respect and comply with customer agreements and legal or regulatory requirements.
  • Proactively prevent information security incidents.
  • Minimize the impact of an information security incident should such a situation arise.

1st Edition

December 1, 2023

Akio Inaba

General Manager

Smart Vision Business Center

Ricoh Futures BU

Ricoh Company, Ltd.

Security Initiatives

The RICOH360 information security system has acquired ISO/IEC 27001 and 27017 certification, which are international standards for information security, further strengthening the foundation for continued safe use.

For further details, please refer to the white paper.

Contacting us regarding security of our products and services

If you have discovered a vulnerability in RICOH360 products or services, or if you have any questions or concerns about security, please contact us using the form below.

RICOH360 Inquiry Form

*If the above form is successfully submitted, a confirmation email will be sent back to you immediately.
*If the information you report is an open vulnerability of our products or services, we will provide regular updates on the response status until the information on how to address the vulnerability is disclosed.